Grey Genetics

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website and when do we collect it?

We collect information that users provide through Contact Forms, Quizzes, Live Chat, mailing list opt-ins and through any other forms on the website that give the user the option of providing us with information.

How do we use your information?

We use your information to respond to any specific inquiries you have submitted and to send you emails if you have opted in to our email list(s). If you have registered for a class (Patient Stories, Current Issues, Book Club), you will be added to our email list(s). We do not sell your information to third parties or intentionally share your information with third parties without your explicit consent.

We use MailChimp to send out emails to our subscriber list. MailChimp is compliant with the CAN-SPAM Act. Users can unsubscribe from a mailing list at any time using the link at the bottom of each email.

How do we protect your information?

Due to the fact that many of our users are patients, all user information is stored within HIPAA-compliant systems. Please refer to our Notice of Privacy Practices. You can ask us to change or delete your personal information by emailing us. You can also ask us to send you a copy of any information we have about you and we will do so within 30 days.

An external PCI compliant payment gateway handles any credit card transactions. Our scheduling system within which names and credit card information is stored is Acuity Scheduling. You can find Acuity's Privacy Policy here. Within Acuity, we use Stripe for credit card processing. You can find Stripe's Privacy Policy here.

Do we use 'cookies'?

This website uses Google Analytics to understand how visitors use our site. Google Analytics collects information such as pages visited, time spent on the site, and general geographic location, but does not identify you personally. You may disable cookies in your browser settings; doing so may affect some website functionality. This site does not use advertising cookies or third-party tracking pixels.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except with your explicit consent and, in these cases, only in compliance with HIPAA. Please refer to our Notice of Privacy Practices.

Data Breaches

If we become aware of a data breach, we will notify you as well as regulators within 72 hours. If there is a breach of patient data, additional steps may also be taken, in compliance with HIPAA.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

You will be notified of any Privacy Policy changes on our Privacy Policy page. By using our site, you also accept our Terms of Service.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

https://www.greygenetics.com
223 Bedford Avenue, Suite 1137
Brooklyn, NY 11211
United States
info@greygenetics.com

Last Edited on April 23, 2026